Shipping policy

Here's a professional Standard Free Shipping Policy for Zudu (UK), suitable for a Shopify store.

Standard Free Shipping Policy

At Zudu, we are committed to providing fast, reliable, and affordable delivery for our customers across the United Kingdom.

Free Standard Shipping

We offer Free Standard Shipping on eligible orders within the UK. Eligibility for free shipping may depend on the order value, promotional offers, or selected products. Any applicable shipping charges will be clearly displayed at checkout before payment.

Order Processing

  • Orders are typically processed within 1–2 business days.

  • Orders placed on weekends or UK public holidays will be processed on the next working day.

  • Once your order has been processed, you will receive a confirmation email with your order details.

Delivery Times

After dispatch, standard delivery generally takes 3–5 business days.

Please note that delivery times are estimates and may vary due to:

  • Courier delays

  • Severe weather conditions

  • Public holidays

  • High order volumes during peak shopping periods

  • Deliveries to remote locations

Shipping Coverage

We currently deliver to addresses throughout the United Kingdom. At this time, we do not offer international shipping unless otherwise stated on our website.

Order Tracking

Where available, tracking information will be sent by email once your order has been dispatched, allowing you to follow your shipment's progress.

Delivery Issues

If your order has not arrived within the estimated delivery timeframe, or if it arrives damaged or incomplete, please contact our customer support team as soon as possible. We will work with the courier to resolve the issue promptly.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping and contact details at checkout. Zudu cannot be held responsible for delays or failed deliveries caused by incorrect or incomplete information. Additional shipping charges may apply if an order needs to be resent.

Failed Deliveries

If a delivery cannot be completed because no one is available to receive it or the address provided is incorrect, the courier may attempt redelivery or return the parcel to us. Any additional delivery costs incurred may be the responsibility of the customer.

Policy Updates

Zudu reserves the right to update or amend this Shipping Policy at any time without prior notice. The latest version will always be available on our website.